Starting an entry-level position with a builders’ merchants in the UK can be a great first step into the construction industry. These roles often provide plenty of hands-on experience, valuable product knowledge and opportunities for progression.
There Is a Variety of Duties
An entry-level role may involve a mix of responsibilities across customer service, stock management, sales and deliveries. You might find yourself serving customers at the trade counter, answering queries, loading or unloading materials, organising stock in the yard or warehouse or helping to prepare deliveries.
On-the-Job Training Is Usually Provided
Most builders’ merchants offer training to help new starters understand the product ranges, safety and systems used for stock and sales. While prior knowledge of construction materials is useful, it’s not always essential. Enthusiasm and a willingness to learn are often more important.
Good Customer Skills Are Needed
You’ll regularly deal with both trade professionals and the public. Good communication and a helpful attitude are key. You’ll also learn how to give advice on products, assist with order collections and build rapport with regular customers. A range of builders merchants vacancies are available at //bmcareers.com/distributors-and-builders-merchants-vacancies/. The sector, worth £51 billion, faces significant recruitment challenges, so there are many avenues open to new recruits.
Expect to Be Active in the Job
Entry-level roles often involve lifting, moving stock or working outside in the yard. You’ll need basic physical fitness and should be prepared for hands-on work in all weather conditions. Hours are typically daytime shifts, often starting early in the morning. Some branches open Saturdays, so occasional weekend work may be required.
There Are Plenty of Opportunities
Many builders’ merchants promote from within. With experience, you could move into sales, supervision, account management or specialist roles like plumbing or timber. Forklift or HGV training may also be offered for those interested in driving roles. Most branches operate as tight-knit teams. New starters often receive support from experienced colleagues, which can make it so much easier to settle in and develop quickly in this in-demand sector.
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